Last updated: July 2026

At X Gallery, we want you to be satisfied with your purchase. Please review our return and exchange policy below.

Return Eligibility

Items may be eligible for return or exchange if:

• The request is made within 7 days of receiving the order
• The item is unused, unworn, and in its original condition
• Original packaging and tags are included

Non-Returnable Items

The following items cannot be returned or exchanged:

• Items that have been worn, washed, or damaged
• Items without original tags or packaging
• Products marked as final sale

Exchange Process

To request an exchange, please contact us with your order details. Exchanges are subject to product availability.

Refunds

Approved refunds will be processed after the returned item has been inspected. Shipping fees are non-refundable unless the item received was incorrect or defective.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and order details.

Contact Us

For return or exchange requests, please contact X Gallery through our website contact page.